FAQs About Sapphire MiFi

When you’re looking to invest in any piece of technology, you want to do your due diligence to ensure you fully understand the product. That’s why we have compiled this list of frequently asked questions about Sapphire MiFi! Is your question not answered below? Feel free to reach out to us and we would be more than happy to answer it!

What is a Sapphire MiFi?

Your Sapphire MiFi device works much in the same way as the wireless router in your home. Also known as a hotspot or portable WiFi device, the Sapphire MiFi creates a wireless internet connection for anyone who is nearby with the password. How it differs from your WiFi at home, however, is that you can take it anywhere, even overseas! All you have to do is turn it on and connect it to your favorite device. Sapphire is a favorite among international business travelers and deployed military personnel because it supplies a reliable, 4G connection in more than 100 countries across the globe.

How Does a Sapphire MiFi Device Work?

Having a Sapphire MiFi device is essentially like having hundreds of SIM cards installed. Using the same technology your cell phone uses, when you power on Sapphire anywhere in the world, it automatically finds the best network operator for you from a bank of SIM cards it accesses via a cloud. After that, it connects to that operator’s data network to provide you with internet access, whether you’re in Panama or Australia. You don’t have to do anything special for this to happen; all you have to do to help your Sapphire MiFi find a wireless connection is turn it on!

What Devices Can I Use With a Sapphire MiFi?

You can use your Sapphire MiFi with any WiFi-enabled device. It’s common to use it with your laptop, smartphone, tablet, or game console. As long as it can connect to WiFi, it can connect to Sapphire!

How Do I Use My Sapphire MiFi?

To connect to the internet through your Sapphire MiFi, turn it on and locate the network name (SSID) and password. Then, access the WiFi list of your device and select the network name and enter the password. That’s it! You will now be connected to the internet.

Can I Use It with Carrier-Locked Devices?

Even if your carrier is locked, you can still use a Sapphire MiFi to connect to other carriers because it uses wireless internet!

How Many Devices Can I Connect to My Sapphire at Once?

You can connect up to five devices to your Sapphire MiFi device at one time.

How Long Does the Battery Last?

The Sapphire hotspot has an exceptionally long battery life, lasting up to 15 hours!

How Much Coverage Does the Sapphire MiFi Have?

Sapphire works with the biggest networks across the globe to ensure that you can access a speedy 4G connection in more than 100 countries. Obviously, the places with the best coverage will be more densely populated areas with more cell phone coverage in general (such as major cities). More rural areas may be trickier, so you might consider contacting Sapphire before you go aboard to ensure that you will get the coverage you need. That being said, Sapphire is one of the wireless internet hotspots that gets the widest spread coverage, which is why we are the preferred portable wifi of many deployed military members stationed in remote areas.

Can I Make Calls or Send Texts with a Sapphire MiFi?

Sapphire is not a cell phone; it provides wireless internet. However, you can use the wireless internet connection to make phone calls via applications like Skype, Google Hangouts, or FaceTime. You are also not able to send SMS messages, but you can use messaging apps such as WhatsApp to send messages through your portable WiFi connection.

Where Can I Use Sapphire MiFi?

It’s possible to use your Sapphire wireless hotspot in more than 100 countries across the world. We are always looking to extend our coverage, so check back on our Data Plans page for new additions! For now, you can consult this list to see if Sapphire offers coverage in your destination:


Albania, Austria, Aland Islands, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Iceland, Italy, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Russian Federation, Sweden, Slovenia, Slovakia, San Marino, Turkey, Ukraine, Vatican City (The Holy See)


United Arab Emirates, Afghanistan, Bangladesh, Bahrain, Mainland China, Hong Kong (China), Indonesia, Israel, India, Iraq, Jordan, Japan, Cambodia, South Korea, Kuwait, Kazakhstan, The Lao People’s Democratic Republic, Sri Lanka, Myanmar, Mongolia, Macao (China), Malaysia, Nepal, Philippines, Pakistan, Qatar, Saudi Arabia, Singapore, Thailand, Taiwan (China), Vietnam


Angola, Algeria, Egypt, Western Sahara, Ghana, Kenya, Morocco, Mauritius, Nigeria, Tunisia, The United Republic Of Tanzania, South Africa, Zambia

South America

Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Peru, Uruguay, Venezuela

North America

Canada, Costa Rica, Dominican Republic, Guatemala, Mexico, Nicaragua, Panama, Puerto Rico, El Salvador, United States


Australia, Fiji, Guam, Northern Mariana Islands, New Zealand

How Do I Pay for Service?

At Sapphire, we want to provide you with as much flexibility as possible, which is why we offer both pay as you go and prepaid plans. Which is best will depend on your priorities; in general, a prepaid plan will be less expensive for you, but a pay-as-you-go option will give you greater flexibility if you aren’t sure how much data you will need. If you need to manage your data plan, you can easily do so either via our app (available on iOS and Android) or on our site.

Why Should I Choose Sapphire Over Other MiFi Devices?

Sapphire offers several advantages over the competition. We offer 500 MB of FREE international data, so you can try our our wireless hotspot right away. As far as our data plans go, we provide more flexibility with both pay as you go and prepaid plans at your disposal, so you can find a plan that works with your needs and budget. On top of that, our slim MiFi device offers a 15-hour battery life and a fast 4G connection in more than 100 countries across the globe. With all this in mind, you can see why so many choose to use Sapphire when they’re traveling abroad! Shop our international WiFi device today.